Terms of Use
Platform access
Rummah.my provides tools for agents and property professionals to manage listings, leads, and related workflows. You are responsible for keeping your account credentials secure and for all activity that happens under your account.
Acceptable use
You agree not to upload misleading, unlawful, infringing, or harmful content. Listing information, images, pricing, and contact details must be accurate and must comply with applicable laws, industry rules, and any agency obligations that apply to you.
Account approval and suspension
We may review, limit, suspend, or remove accounts or listings that appear fraudulent, abusive, non-compliant, or that create risk for users or the platform. We may also update or discontinue parts of the service from time to time.
Your content
You retain ownership of the content you submit. By uploading content to Rummah.my, you grant us permission to host, display, process, and distribute that content as needed to operate and improve the service.
Service availability
We aim to keep the platform available and reliable, but we do not guarantee uninterrupted access. Features may change, and downtime or maintenance may occur.
Privacy Policy
Information we collect
We may collect account details such as your name, email address, phone number, agency details, listing content, usage data, and communications sent through or related to the platform.
How we use information
We use personal information to authenticate users, provide platform features, manage onboarding, support listings and leads, improve the product, communicate service updates, and protect the safety and integrity of the platform.
Sharing and providers
We may share information with service providers that help us operate Rummah.my, such as hosting, analytics, authentication, storage, and communication providers. We may also disclose information when required by law or to protect legal rights and platform security.
Data retention
We keep information for as long as needed to operate the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and account status.
Your choices
You can request updates to your account information or ask questions about your data by contacting the Rummah.my team. Depending on your location and applicable law, you may also have rights related to access, correction, or deletion of personal information.